Terms & Conditions

Sarah Roy High Performance Consultancy

By engaging Sarah Roy High Performance Consultancy (“Sarah Roy”, “we”, “us”) for mentoring, consulting, workshops or other services, you agree to the following terms.

1. Our Services

Services may include one-to-one athlete mentoring, performance and career advisory, team talks, workshops, team development programmes and high-performance consulting.

The specific services, inclusions, timeframe and fees will be agreed with you before the engagement begins.

2. Mentoring & Professional Scope

Our mentoring provides independent, practical guidance based on professional sporting experience, education and coaching experience.

Mentoring is not psychological counselling, medical treatment, legal advice, financial advice or nutrition treatment. Where appropriate, we may recommend that you seek support from a suitably qualified professional.

You remain responsible for your own decisions and actions.

3. Performance Outcomes

Our services are intended to support development, decision-making, communication and performance.

However, we do not guarantee race results, selection, contracts, sponsorship, career outcomes or any other particular result.

4. Confidentiality

We respect the confidentiality of information shared with us.

For team-funded mentoring, individual conversations will remain confidential unless the athlete gives permission to share information, disclosure is required by law, or there is a serious safety concern.

Teams may receive agreed high-level observations or programme outcomes, but not private details of individual mentoring conversations unless agreed.

5. Fees & Payment

Fees will be agreed before services commence. Invoices are payable by the due date stated.

Travel, accommodation and other agreed expenses may be charged separately.

6. Cancellations

At least 24 hours' notice is requested for cancellation or rescheduling of individual sessions.

Cancellation terms for team programmes, workshops and larger engagements will be outlined in the relevant proposal or agreement.

7. Intellectual Property

Our presentations, workshops, frameworks, exercises and written materials remain the intellectual property of Sarah Roy High Performance Consultancy unless otherwise agreed.

They may not be reproduced, distributed or commercially used without permission.

8. Privacy

Personal information will be handled in accordance with our Privacy Policy and applicable privacy laws.

9. Liability

We provide our services with reasonable care and skill but cannot guarantee particular sporting, career or business outcomes.

Nothing in these Terms & Conditions excludes any rights or remedies that cannot legally be excluded under applicable law, including the Australian Consumer Law.

10. Acceptance

By booking or engaging our services, you acknowledge that you have read and accepted these Terms & Conditions.

For larger team, organisational or consultancy engagements, we may provide a separate written proposal or service agreement containing additional terms specific to that engagement.

Sarah Roy High Performance Consultancy
EMAIL: saraheroy2@gmail.com
ABN: 14 613 395 548