Privacy Policy
Sarah Roy High Performance Consultancy
Last updated: Sept 2026
Sarah Roy High Performance Consultancy (“Sarah Roy”, “we”, “us”) respects your privacy and is committed to protecting the personal information you provide to us.
1. Information We Collect
We may collect information you provide when you:
make an enquiry or booking;
engage our mentoring or consulting services;
communicate with us by email, phone or other platforms;
complete forms or provide information as part of a programme; or
interact with our website.
This may include your name, contact details, billing information and information relevant to providing our services.
2. How We Use Your Information
We use personal information to:
communicate with you;
provide and manage our services;
understand your needs and tailor our services;
arrange bookings and payments;
maintain business records;
improve our services and website; and
meet legal or regulatory obligations.
We will only use personal information for purposes reasonably connected with our business and the services we provide.
3. Confidentiality
Information shared with us through mentoring and consulting is treated as confidential, subject to our Terms & Conditions and any legal obligations that may require disclosure.
We will not share personal or identifying information with third parties for marketing purposes without your permission.
4. Team Programmes
Where a team pays for an athlete's mentoring, we may provide the team with agreed programme information or high-level outcomes.
Individual mentoring conversations will remain confidential unless the athlete gives permission for information to be shared, disclosure is required by law, or there is a serious safety concern.
5. Third Parties
We may use trusted third-party providers for services such as payment processing, website hosting, email, scheduling, video conferencing and business administration.
Where appropriate, these providers may have access to information necessary to provide their services.
6. Website & Cookies
Our website may use cookies or similar technologies to improve functionality, understand website usage and support marketing or analytics.
You can adjust cookie settings through your browser.
7. Protecting Your Information
We take reasonable steps to protect personal information from misuse, loss, unauthorised access or disclosure.
However, no online system can be guaranteed to be completely secure.
8. Access or Correction
You may contact us to request access to, or correction of, personal information we hold about you.
9. Contact
If you have questions about this Privacy Policy or how your information is handled, please contact:
Sarah Roy High Performance Consultancy
Email: saraheroy2@gmail.com
ABN: 14 613 395 548
10. Updates
We may update this Privacy Policy from time to time. The latest version will be published on this website.